Returns and Exchanges

Unless otherwise stated, unworn ready-to-wear pieces may be exchanged within 30 days. If you are not totally satisfied, we will exchange or refund within 30 days of purchase for a store credit. Please note this 30-Day Change of Mind Guarantee does not apply if the jewellery has been worn or has been custom made, modified or specially sized to fit. A store credit will be issued to the email address provided when purchasing.

Customers will be responsible for any return shipping fees. We recommend shipping return orders via a trusted and trackable service as Peppermint Grove Jewellers are not responsible for any lost, damaged, or stolen parcels.

*This exchange policy does not apply to rings that have been resized. Items must be returned in their original condition, unworn, and with the original packaging. We reserve the right to reject an exchange if we believe that it is not in new condition.